Some signs of a fake product may include a lower price than the regular price, poor quality materials, or a different packaging or branding than what is usually seen on our website. Additionally, if a website or listing is not on our official website or authorized retailers, it may be a fake product.

We will investigate the reported sale and take appropriate action, which may include removing the listing or reporting it to the relevant authorities. We may not be able to respond to every report, but rest assured that we take each one seriously.

Unfortunately, we are not responsible for fake products purchased from unauthorized sellers. We recommend contacting the seller or platform where the product was purchased to request a refund or report the fraudulent sale.

We apologize if you have received a fake product from us. Please contact our customer service immediately with your order number and product photo. We will investigate the matter and provide a solution as soon as possible.

To ensure that you are purchasing a genuine product, we recommend purchasing from our official website or authorized retailers. You can also check the product's authenticity by verifying the product code, which can be found on the product packaging or the product itself.